#


Fast Track Collection Service

Find Us On:


Fast Track branch collection
service is disabled now due to the ongoing election activities. The facility will be available on the 13th December please check this page for further updates.

We can prepare your order in advance for Fast Track Service and collection at any nominated Branch. Just simply complete the order form below and it will be ready for collection with immediate effect.

Payments in lieu of fast track transactions can be made at the branch either by cash, debit or credit cards.

The Fast Track Collection Service is valid only for orders submitted and collected on the same day before close of business. Print the ā€œorder confirmationā€ (if possible) and produce it at the branch on collection, otherwise verbally mention to our cashier that you have placed a Fast Track Branch Collection order by giving your name.

Orders not collected before the closing time on the same day will be cancelled. Please check our branch opening hours.

After close of business at London Wall, Liverpool Street and Cannon Street branches you may collect the currencies at our London Bridge branch. Click here to check the Business hours of London Bridge branch.

The system will accept Fast Track branch collection orders only within the undermentioned times.

The online order hours for the Christmas season will be as follows. Business will be as usual for all branches, from Thursday 2nd of January 2020.

Fast Track ordering hours

Branch Name Tuesday 24th Dec Wednesday 25th Dec Thursday 26th Dec 27th, 28th, 29th, 30th & 31st Dec Wednesday 1st Jan
Strand 0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
Embankment
(Villiers St)
0.00 AM to 5.30 PM Closed 0.00 AM to 5.45 PM Usual opening hours 0.00 AM to 5.45 PM
Victoria Place 0.00 AM to 5.30 PM Closed 0.00 AM to 4.45 PM Usual opening hours 0.00 AM to 4.45 PM
Victoria Street 0.00 AM to 5.30 PM Closed 0.00 AM to 4.45 PM Usual opening hours 0.00 AM to 4.45 PM
Liverpool St.-2
(Wormwood Street)
0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
Liverpool St.-1
(Inside the Arcade)
0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
Cannon Street 0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
High St. Kensington 0.00 AM to 5.30 PM Closed 0.00 AM to 5.45 PM Usual opening hours 0.00 AM to 5.45 PM
Hammersmith
(Broadway Shopping Centre)
0.00 AM to 5.30 PM Closed 0.00 AM to 5.45 PM Usual opening hours 0.00 AM to 5.45 PM
Richmond
(George Street)
0.00 AM to 5.30 PM Closed 0.00 AM to 4.45 PM Usual opening hours 0.00 AM to 4.45 PM
London Bridge
(off St Thomas Street)
0.00 AM to 5.30 PM Closed 0.00 AM to 4.45 PM Usual opening hours Closed
St Paul's 0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
Moorgate 0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
Fenchurch St 0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed
Putney 0.00 AM to 5.30 PM Closed 0.00 AM to 4.45 PM Usual opening hours 0.00 AM to 4.45 PM
Canary Wharf (Inside
the underground station)
0.00 AM to 5.30 PM Closed Closed Usual opening hours Closed

Fast Track ordering hours

Branch NameMonday to Friday Saturday Sunday
Strand 0.00 AM to 6.15 PM 0.00 AM to 5.30 PM 0.00 AM to 3.30 PM
Embankment
(Villiers St)
0.00 AM to 7.30PM 0.00 AM to 6.45 PM 0.00 AM to 5.45 PM
Victoria Place 0.00 AM to 7.30 PM 0.00 AM to 6.30 PM 0.00 AM to 6.00 PM
Victoria Street 0.00 AM to 6.15 PM 0.00 AM to 5.30 PM 0.00 AM to 3.30 PM
Liverpool St.-2
(Wormwood Street)
0.00 AM to 6.15 PM Closed Closed
(On Wormwood St. adjoining London Wall behind Liverpool St. Arcade.)
Liverpool St.-1
(Inside the Arcade)
0.00 AM to 6.30 PM Closed Closed
Cannon Street 0.00 AM to 6.30 PM Closed Closed
High St. Kensington 0.00 AM to 6.45 PM 0.00 AM to 6.15 PM 0.00 AM to 5.30 PM
Hammersmith
(Broadway Shopping Centre)
0.00 AM to 7.30 PM 0.00 AM to 5.30 PM 0.00 AM to 4.30 PM
Richmond
(George Street)
0.00 AM to 6.15 PM 0.00 AM to 5.30 PM 0.00 AM to 4.45 PM
London Bridge
(off St Thomas Street)
0.00 AM to 6.45 PM 0.00 AM to 5.45 PM 0.00 AM to 3.30 PM
St Paul's 0.00 AM to 6.15 PM 0.00 AM to 5.15 PM 0.00 AM to 4.45 PM
Moorgate 0.00 AM to 6.30 PM Closed Closed
Fenchurch St 0.00 AM to 6.15 PM Closed Closed
Putney 0.00 AM to 6.45 PM 0.00 AM to 5.30 PM 0.00 AM to 4.45 PM
Canary Wharf (Inside
the underground station)
0.00 AM to 6.30 PM 0.00 AM to 5.30 PM Closed

Please check our branch opening hours

Should you wish to order Travellers Cheques, please call the Head Office directly on 020 7183 4197 or 020 7240 1214.

Caution

Multiple or duplicated Fast Track orders placed by customers, with the view of arbitraging the exchange rates for their benefit, will be refused at the sole discretion of Thomas Exchange Global Ltd without disclosing reasons.

Important Notice

  1. Please note that if you are paying by cash or local credit/debit card click here.
  2. Paying by debit card/credit card will require a Passport / full UK plastic photo driving licence or paper driving licence issued prior to 1998 (ID's) (Note: the paper counterpart issued with plastic photo driving licence is now invalid as per DVLA), kindly click here for payment terms and required supporting documents depending on the total GBP amount of your order.
  3. To obtain the online rates advertised on this website, you MUST place a Fast Track Branch Collection service order from the 'Branch Orders' navigation menu, otherwise the rates advertised at the branches may differ, which may be adverse to you.
  4. Once you have completed a transaction, no form of refund is permitted.
  5. Travel currency restrictions and the relevant regulations differ from country to country and it would be your sole responsibility to conform to the regulations of those countries you propose to travel, when placing the orders. You need to be aware that these regulations may also change before you travel after making the order. No refunds possible.
  6. Our company policy is not to accept Scottish notes. However, we reserve the right to accept only Scottish notes at our sole discretion subject to a charge of 5%.

Note: All customers who seek our Fast Track services shall be served on a first come first serve basis by the respective branch, the order shall be subject to the availability of currency stocks and shall be interpreted only as ā€˜a reservation of the rateā€™.

Exceptionally, on certain occasions in view of an unpredictable sudden surge in the demand for a particular currency, stocks may not be available in our branches. However, in most instances stocks would be available at branches for purchase on demand, unless otherwise you are specifically asked to contact our Head Office (in such circumstances further instructions will appear in your order confirmation). In case the required currency stock is not available at the branch on your visit you could make a deposit for guaranteed availability of the stocks the next working day for collection.

Please be advised that we are governed by the Data Protection Act of 2018, as such the confidentiality of your supporting documents is assured.

Please ensure that you read our Terms and Conditions.

Disclaimer:

Thomas Exchange Global Ltd. will honour all "Fast Track collection" orders under usual circumstances.

However under unusual circumstances such as manifest error on exchange rates and our publish fees and charges, unavailability of foreign currency stocks, extreme volatility in exchange rates in the wholesale market etc, Thomas Exchange Global Ltd. reserves the right to decline such "Fast Track collection" orders prior to execution, without any recourse to Thomas Exchange Global Ltd..

Thomas Exchange Global Ltd. also reserves the right to request for more supporting documents (KYC materials) and decline any transactions without citing any reasons.

Fast Track branch collection
service is disabled now due to the ongoing election activities. The facility will be available on the 13th December please check this page for further updates.